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Price Guide |

RADIAH Tech Price Guide

For more information, please call: 503.489.9924

SERVICE DESCRIPTION PRICE
Diagnosis

A diagnosis is performed on all computers and printers to pinpoint and verify all issues and determine whether any parts will be required in order to fix the machine.  Once a diagnosis is completed you will be provided with an explanation of the findings and an estimate of labor and replacement part costs to get your machine back up and running.

  • FREE if you choose to complete the repair with RADIAH.
  • If no repair is done by RADIAH then a diagnosis fee of $39 will apply.
  • If your machine is beyond repair we will waive the diagnostic fee.
Maintenance and Virus Removal

The RADIAH 360 Degree is our most popular service. A technician will scan your hardware and software for any virus or malicious content, cleanse the system, run all available updates, and even blow out the dust.

$145 flat-fee

Repairs

Each machine that comes to us is evaluated individually and given a repair estimate on a flat fee basis. That way there are no surprises and you will always know exactly what the invoice total will be when you come to pick up your computer.

Flat-rate fee varies based on repair type

Hardware, Software

and Accessories

We have nearly any computer component, software and accessory readily available at the stroke of a key and we will always offer you the best price we possibly can. Please note that payment is required prior to submitting your order for all hardware parts, software and accessories. If a part is on back order please allow 7-10 business days for shipping.

Varies based on products purchased

Remote Support

If you are still able to access an internet browser and your email then we can offer remote support. When you request remote support you will be asked to provide your credit/debit card information at the beginning of the session. Once your session has ended your card will be processed for the minimum fee and any additional time as listed. For your protection we do not keep card information on file.

  • $35 minimum. The minimum fee will cover up to the first thirty (30) minutes.
  • Additional time will be billed at the rate of $79/hr.
Onsite Service Whether it’s at your home or place of business RADIAH can come to you for all of your service, installs, networking or training needs. The onsite service fee is payable to your technician by check or credit/debit card upon completion of the job.
  • $145 minimum. The minimum fee will cover up to one (1) hour.(Servers are extra*).
  • Additional time will be billed at the rate of $96/hr. 
Emergency / 
After Hours
Appointments
RADIAH understands how important a computer system is to both small and large businesses. Even a few minutes of down time can cost a business owner several hundred dollars. We will always do our best to respond to an emergency call within 2 hours. If for any reasons we do not have a technician available to respond within that 2 hour time period we will gladly refer you to an alternate repair service.
  • $220 minimum. The minimum fee will cover up to one (1) hour. (Servers are extra*).
  • Each additional hour will be billed at an hourly rate of $145/hr.

 

 

*RADIAH onsite services and Emergency/After hours appointments does not include the cost of parts. 

*RADIAH defines after hours as any same day service call between 6:00 pm and 9:00 am Monday-Friday and any service requested at any time on Saturday or Sunday unless previously scheduled and/or agreed upon.

*RADIAH defines “emergency” as any service request that requires same day service unless previously scheduled and/or agreed upon.